A Ace Management SuiteSMS Opt-In Policy

SMS communications

SMS Opt-In Policy

This page explains how Ace Management Suite may use SMS messages for operational, account-related, support, and security notifications after a user or authorized business contact gives consent.

Last updated: June 23, 2026

Ace Management Suite users and authorized business contacts may opt in to receive operational and account-related SMS notifications. Consent may be collected during account setup, profile management, customer contact setup, employee or dispatcher workflows, job assignment workflows, support conversations, or another authorized business process where SMS consent language is displayed.

SMS consent is optional. SMS consent is not a condition of purchase. Users and business contacts should provide only phone numbers they are authorized to use for business communications.

Types of SMS messages

Messages may include operational or account-related notifications, such as:

  • Login, verification, and account security codes.
  • Job assignment notices, schedule changes, dispatch updates, and daily report reminders.
  • Delivery ticket, invoice review, approval, and workflow status notifications.
  • Support updates, account alerts, and security notices.

Message frequency and charges

Message frequency may vary based on account activity, job activity, user role, notification settings, and active workflows. Message and data rates may apply according to the recipient's mobile carrier plan.

Opt-out and help instructions

Recipients may opt out of SMS messages at any time by replying STOP. After opting out, the recipient may receive a confirmation message and should no longer receive non-essential SMS messages from Ace Management Suite unless they opt in again.

For assistance, reply HELP or contact support at support@acemanagementsuite.com.

SMS privacy safeguards

Ace Management Suite does not sell, rent, or share SMS consent or SMS phone numbers for third-party marketing. SMS messages should not include bank account numbers, routing numbers, tax IDs, Social Security numbers, payroll details, payment credentials, or other sensitive financial data.

Sensitive account, financial, tax, payroll, payment, or operational details should be accessed only through authenticated application workflows, approved documents, or secure links where appropriate.

Contact

For SMS support, communication-preference changes, privacy requests, or questions about this policy, contact support@acemanagementsuite.com.